Resettlement Services

Resettlement - resettlement specialists provide newly arrived refugees with basic reception services that include, but are not limited to:

• Pre-arrival arrangements
• Welcoming at the airport
• Housing and furnishings, food, clothing, and transportation
• Orientation and referrals

In addition, resettlement staff performs support case management activities and coordinates donations.

Case Management - a full range of services are offered, including screening and assessment, case planning and coordination, crisis support, monitoring and follow-up. Case plans typically support the following areas: mental and physical health issues or needs, accessing public assistance, cultural orientation, English instruction, establishing and utilizing support services, employment assistance, etc.

Health & Family - a wide range of support services for children, youth, adults and elderly, with preventative and intervention components, specially adapted for newcomers or responding to their specialized needs.

Specialists and case managers are attending local events/meetings, listening and responding to concerns raised by the local community providers, serving on boards, coalitions that address issues affecting local refugee communities, and working with existing community networks and settings for program development.

• On-site mental health screening and assessment
  
  
• Out-reach and prevention: home visits, phone calls, information dissemination, health and mental health promotions, focus groups and workshops (topics are ranging from stress, depression, PTSD, reproductive health to cancer awareness, maternal/child health, smoking cessation, etc.)
  
  
• Referrals to mainstream services and follow-up
  
  
• Crisis support: specific programming aiming at addressing the needs of refugee individuals and families facing significant multiple challenges.
  
  
• Social adjustment: presenting refugees with opportunities to enhance the understanding of their problems, choices, and finding solutions through listening and advising.
  
  
• Cultural Orientation: specific activities designed to build individual and family capacity to help newcomers develop skills and knowledge to fully participate in the Utica community.
  
  
• Escort and interpretation.
  
  
• Training, consultation and collaboration: various education and collaboration opportunities offered to clients and the greater Utica community designed to enhance health and family services for refugees.

Education

MVRCR has an on-site school for adult learners of English. We partner with the Utica City School District to provide certified, experienced ESL (English as a Second Language) teachers who take a personal interest in the success of every student.

Our program operates 12 months a year, 5 days a week. Most of our students are new arrivals to the U.S who need enough Basic English to be successful in the workplace. We also offer writing, advanced English and computer-assisted classes in the program.

"English in the Workplace" is an English Language Learning program we take directly to the job site. Employers are able to utilize our certified, experienced teachers to offer ESL classes on site for their employees.

Contact school@mvrcr.org for more information.

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